Reviewed guide | 2026-10-17
Exchange identity checks from Nigeria: documents, selfies and the mistakes that cause rejections
Verification on large exchanges asks Nigerian users for an accepted ID, a selfie and sometimes proof of address. What to prepare, how to photograph it and how to respond when the check is rejected.
Multiple exchanges | Nigeria | NGN | fees, access and account safety
Identity verification decides how much of an exchange you can use, from P2P trading to withdrawal limits. For users in Nigeria it usually goes smoothly with a passport, a driver's licence or a national ID, but rejections are common for avoidable reasons: names that do not match across documents, photos with glare, or an expired card. Preparing before you start saves days of resubmissions and avoids the temptation to accept help from strangers who offer to verify for you.
See which documents are accepted for Nigeria
Start verification in the app from your profile and select Nigeria as your country of residence. The screen lists the document types accepted for that country at that moment, and the exchange's help center explains the requirements for each verification level. Choose a document that is valid, not expired, and shows your full name exactly as you entered it. If your name appears in a different order on different IDs, use the document whose order matches what you typed.
Photograph the document so automated checks can read it
Place the card on a plain dark surface in good daylight, switch off the flash and make sure all four corners are in the frame. Avoid holding it in your hand, since fingers often cover the details. If the card has a glossy finish, tilt the phone slightly to remove reflections. Check the preview before submitting: the photo, name, date of birth and document number must be sharp. Photocopies and pictures of a screen are usually rejected.
The selfie and liveness step
The app asks you to look into the camera and follow prompts such as turning your head. Use even light from the front, remove caps and glasses, and keep a steady internet connection, since a short video is uploaded. If it fails repeatedly, try a different room or time of day. Do not let someone else complete this step for you; the face must match the document, and a mismatch can block the account.
After a rejection
Read the reason on the verification screen; it usually names the failing step, such as an unreadable document or a name mismatch. Fix only that item and resubmit. If the reason is unclear, open the support chat while logged in and ask. Be very wary of agents on social media who promise fast verification for a fee or ask for your ID photos; legitimate uploads happen only inside the exchange's own app or website after login.
Risk boundary: Nigeria Crypto Guide
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Scenario checkpoint
- Select Nigeria as residence and pick a valid document whose name order matches what you typed.
- Photograph the ID on a dark surface in daylight without flash, with all corners visible.
- Complete the selfie step yourself with even front lighting and a stable connection.
- Fix only the step named in a rejection and never send ID photos to agents on social media.
Digital assets are volatile and derivatives can amplify losses. This website has no login, wallet connection, deposit form or customer-support chat.