What to do after an unexpected login alert in Nigeria

Exchanges send alerts when your account is accessed from a new device or location. Most of the time the alert is about something you did yourself, such as a new phone or a different network. Sometimes, however, it signals that someone else has your password. And sometimes the alert is itself fake, designed to push you onto a phishing page. The right response is the same in each case: pause, check through the official app, review your sessions and act if anything is unfamiliar. This guide gives readers in Nigeria a short routine for Binance, OKX, Bybit or Bitget. Menu names differ, so use each official help centre for details.

Do not use links in the alert

Whether the alert arrived by email, text message or notification, do not tap any link inside it. Instead, open the official app you installed yourself, or type the official address into the browser. If the alert was genuine, the same information will appear in your account's security section. If you cannot find any matching record there, the message may have been a phishing attempt.

Review active sessions and devices

In the security settings, look at the list of active sessions and recognised devices. Check the device types, locations and times. Remember that locations based on network address can be approximate, so a nearby city may still be you. Anything you genuinely do not recognise should be signed out or removed immediately.

Lock things down

If you find an unfamiliar session, change your account password to a new, unique one and update the password of the email linked to the account. Review your second factor, API keys, withdrawal allowlist and any recent withdrawals. Many platforms offer a way to freeze or temporarily disable the account from the app; read how it works in the help centre before you need it.

Report and stay alert

Contact official support through the app if you see any activity you did not perform. Keep a short note of what you found and what you changed. In the following days, expect follow-up scams: messages claiming to be from support, offering to secure or recover your account for a fee. Real support will never ask for your password, verification codes or recovery phrases.

Risk boundary: Nigeria Crypto Guide

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Scenario checkpoint

Never use links inside a login alert
Open the official app to check the security log yourself
Sign out any session or device you do not recognise
Change passwords and review second factor, API keys and allowlist
Report unfamiliar activity only through the official app